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CDL Customer Centre
A Customer-first Initiative
In 2003, CDL's Customer Relationship Management Initiative won the Building & Construction Authority's (BCA) Best Practice Award for effectively harnessing people resource and Information Technology to enhance customer satisfaction. This industry-first initiative was applauded for setting new standards of professionalism.
An important component of the CRM is the CDL Customer Centre which was first launched in June 2001 to serve as a physical platform for CDL to implement its customer-centric strategy. The CDL Customer Centre (CCC) houses a state-of-the-art Call Centre supported by the advanced SAP software solution, which provides links between customers and all operating departments within the group, enabling prompt action.
Located at the 20th floor of City House on Robinson Road, the CCC is dedicated to serving YOU, the customer and meeting YOUR real estate needs.
To get quick and easy access to pre-sales, sales and post-sales information, call our Customer Centre Hotline at 6877 1818.
At CDL, we pride ourselves on our commitment to service excellence. Our friendly Customer Relationship Executives look forward to welcoming you.
CDL Customer Centre
36 Robinson Road
#20-01 City House
Singapore 068877
Opening Hours:
8.45 am – 6pm (Monday – Friday)
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